cold-chain delivery 7 days a week (mon-sun)

SF Express Tracking Hotline: 25412542 

2 for English, 1 for Refrigerated Service, 2 for Customer Service Agent

STEP 1: ORDER bY 1pm Mon-Fri / 10am SAT

Order After 1PM Mon-Fri / 10AM Sat

Discovery Bay: Order before 1PM Mon & Thu

DISpatch email day before delivery

STEP 2: Order is Packed Same Day

Order Packed Next Working Day

Order Packed Same Day

CUSTOMER SERVICE HOTLINE TRACKING

STEP 3: NEXT DAY Delivery (Mon – Sun)

T+2 Delivery. Sat After 10AM -> Tuesday

Delivery on Tue & Fri only

Driver calls on approach

Service Coverage – REMOTE ACCESS COVERAGE & out of SERVICE AREAS

Choose from 9-1pm, 1-5pm, 5-7pm time slots at your preference

Delivery in 1-5pm time slot only

We do not deliver to outlying islands and a few inaccessible locations

NO MINIMUM ORDER FOR FREE DELIVERY?

We offer great value, restaurant-quality produce with a flat $50 delivery fee. We do not price in the delivery charge to each product like many other stores do. The more you buy, the more you save!

We assure you that the customer almost always wins with a flat delivery charge.

REMOTE access areas: 2-6PM DELIVERY ONLY

Southern District:

  • Shek O
  • Stanley
  • Chung Hom Kok
  • Repulse Bay
  • Deep Water Bay
  • South Bay
  • Tai Tam / Tai Tam Rd
  • Aberdeen
  • Larvotto
  • Ap Lei Chau
  • Cyberport
  • Pokfulam
  • Shouson Hill

Mid-levels:

  • The Peak
  • Mid-levels
  • Kennedy Rd

Wan Chai District:

(10am – 2pm; 2pm – 6pm)

  • Happy Valley
  • Shiu Fai Terrace
  • Tung Shan Terrace
  • Tai Hang Rd
  • Jardine’s Lookout
  • Stubbs Rd
  • Tung Lo Wan Rd
  • North District
  • Tai Po District
  • Sha Tin District
  • Tsuen Wan District
  • Tuen Mun District
  • Tseung Kwan O
  • Sai Kung District
  • Kwai Tsing District
  • Castle Peak Rd (Gold Coast)
  • Kam Tin Rd
  • Lam Kam Rd
  • Fan Kam Rd
  • Route Twisk

Sham Shui Po District:

  • Mei Foo
  • Bamboo Villa
  • 363 Tai Po Rd to Water Treatment Works

Wong Tai Sin District:

  • New Clear Water Bay Rd
  • 1 – 19 Fei Ngo Shan Rd

Kwun Tong District:

  • Yau Tong
  • Sau Mau Ping Rd
  • Lam Tin
  • Cha Kwo Ling
  • Shun Lee
  • North District
  • Tai Po District
  • Sha Tin District
  • Yuen Long District
  • Tuen Mun District
  • Tseung Kwan O
  • Sai Kung District
  • Kwai Tsing District
  • Castle Peak Rd
  • Kam Tin Rd
  • Lam Kam Rd
  • Fan Kam Rd
  • Route Twisk
  • Discovery Bay (Tue & Fri only)

We do not deliver to THE FOLLOWING DISTRICT SUB-AREAS

  • Kwun Yam Shan
  • Lei Yue Mun Praya Rd
  • Lei Yue Mun Praya Road
  • All country parks
  • Sha Tau Kok
  • Lo Wu
  • Ta Kwu Ling
  • Man Kam To
  • Hok Tau
  • Luk Ken
  • Mai Po
  • Lau Fau Shan
  • Lok Ma Chau
  • Lung Kwu Tan
  • Lin Au
  • Shuen Wan
  • Pak Tam Chung
  • Hoi Ha Wan
  • Po Toi O 
  • Yung Shue O 
  • Joss House
  • Sheung Wo Che
  • Ha Wo Che

All (except Tung Chung, Ma Wan, Discovery Bay)

If for some reason, you are unavailable to receive the delivery, our courier will return the stock to our warehouse overnight for delivery the next day.

If Typhoon Signal No.3 or below (Amber, Red, Black Rainstorm) is issued, service will operate as usual (subject to traffic delays). If Typhoon Signal No.8 pr above is issued, service will be suspended immediately. We will arrange at the next available time slot or delivery thereafter as the case may be. 

Service delivery offered on public holidays except for Chinese New Year holidays.