Returns and Refunds

Biltong Chief have a money back guarantee. If you are not happy or have received the wrong product please contact us and we will refund you no questions asked.

You will need to return the product if it is the wrong product. Please contact us and we will make a mutually workable solution for this.

In the case of a quality issue please send a picture and your order number with your request of a refund and then dispose of the product.

We are here to ensure that you get the quality you deserve.

Any issues please email


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